anatomy of a call center agent

know your celebrity look alike

try this just for fun. know your celebrity look alike.

take a look at mine.

and my look-alikes (katie holmes,tori & heidi klum):

click below for more:

look-alike1

look-alike2

the packer

88f0, originally uploaded by nikkiqs.

i'm now a PACKER slash vacation package agent.we just ended our vacpac training.it's not hard and it's not easy as well.it was fun because everybody participated in class.it was a scandal class...(ur wrong...it's not the big scandal!!)we just call it that way because we had fun forwarding messages and sharing jokes.*wink*wink*.our class should have been called the peoplesupport scandal.hahaha...it was a week of exams both practical and written,reporting,class discussion,taking notes,group reporting and a whole lot of fun.it was great to be with the PACKERS though this shift made me sick...

my sunday

i watched the sisterhood of the traveling pants with cath and april.it's a chick flick and it was a good movie...it was warm and touching.(nihilak gud ko cath,noh?haha...)it's a story of four friends who came from different worlds and they went through different things in one summer.a summer full of lessons.it's about growing up and learning what's happening around you then learning to accept it.it's a story of love,life,friendship and family.

i love this quote from the Sisterhood of the Traveling Pants (Ann Brashares) :

"Maybe happiness didn't have to be about the big, sweeping circumstances, about having everything in your life in place. Maybe it was about stringing together a bunch of small pleasures. Wearing slippers and watching the Miss Universe contest. Eating a brownie with vanilla ice cream. Getting to level seven in Dragon Master and knowing there were twenty more levels to go.Maybe happiness was just a matter of the little upticks- the traffic signal that said "Walk" the second you go there- and downticks- the itch tag at the back of your collar- that happened to every person in the course of the day. Maybe everybody had the same allotted measure of happiness within each day.maybe it didn't matter if you were a world-famous heartthrob or a painful geek. Maybe it didn't matter if your friend was possibly dying.
Maybe you just got through it. Maybe that was all you could ask for. "


i had coffee with chara and js.we were catching up on each other's lives.it was just a short time because js had a trip to cagayan that night but it was worth it.sometimes you have to listen to other people's stories and learn from them.i would say that i was lost for a while but i'm now seeing a different light...and this time it is brighter.it was a long journey and i admit that i took a turn and didn't know where i was headed.sometimes life leads you to a different path just to test if you still know your way back home.God is good.he always leaves a trail of breadcrumbs along the way.(i was glad nobody took it.)i can now say that my ship has seen the horizon and will someday beeline to the shore.i'm keeping my fingers crossed.

a whole new sched

i'm on training for vacation package this week from mon-fri.it's another skill that we need to learn in our field and with this training, i'm going to have a different schedule just for a week.my training starts at 6am and ends at 2pm.so i'm on a normal day sched.it's a completely  new sched for me.goodbye graveyard just for a week!i'll have a new sleeping sched.at least a normal sleep at night and away from the harsh rays of the sun. so that means waking up as early as 4am.owh..how i hate waking up  and taking a bath that early.i'll shift my routing as well since i'll leave at 5am and there's not much public transpo.i have to go to colon to catch a ride which i don't like.(my friends knew i don't wanna go to colon.)a new eating sched.this time,i could eat breakfast,lunch and dinner at the right time.a new environment.i'll be trapped inside the four walls of the training room.a new task.i'm not going to take calls for a week which is great.i like it!but i'll have to study to pass training.it's time to scan the manual and take down notes.(buhay-estudyante...)new friends.i'll be joining nine other agents on training so it's a nice time to meet other people.so,there..that's my sched for the week.i hope it's going to be   fun and exciting.

random things

new shift?

it's not really a whole new shift but it's a new restday.i have no choice but to follow the sched give.today starts my very first sat-sun restday.i missed my wed-thur restday.i don't like my sat-sun restday though it's the normal restday.i get to experience the queue everyday from mon-fri compared to my wed-thur RD.during sat-sun working days, we get to breath in between calls and it's really convenient.i know some people really love sat-sun because they get to do a lot of things but i find it inconvenient.it's only good if you have your family here because weekends are usually spent for the family.someone told me it's good for me so i could hear mass.it doesnt matter coz i always do every after shift during sundays. anyhow...God must have plans or this restday might bring good luck.hehe...


da vinci code

a friend sent me a softcopy of the book.i'm glad he did.i've been wanting to read the book because i heard so much about the book and just for curiosity's sake.it's more convenient because i get to read it in between calls and i've read it last week.i just couldn't stop reading it...tooot..there goes the call and i still don't wanna stop because the story is so nice.but it is still business as usual.work is work and i'm being paid to take calls. the story was very intriguing and 'twas like i was part of the "grail search".i was so excited about the sophie-robert loveteam.haha...the sad thing was i couldn't bring it at home. so,it was like watching a teleserye where i'll wait for tomorrow and see what happens next.a friend told me that my faith in God might change after reading it.some people were saying that it tests your faith.it was not true.i'm still the old me and i don't believe it.the book has something to do about Christ and mary magdalene.it was just a story and i don't think it is true.anyhoo..it was a great book and the author is so brilliant for coming up with that book...(just read it for yourself.)


drowning

there are days when i felt like i'm drowning.emotions are so strong and it's hard to control.i felt like the whole world is turning back at me.i have a lot of questions which are left unanswered.sometimes i would just stare at the blank wall and wonder where i'll go next.this is just one of the "i-dunno-days".but i'm still glad that even if i'm about to drown, i could just sway my tail and swim.it's called believing and faith.no matter how hard..there is always a lighter side.


third chance

everybody deserves a second chance but is it worth giving them a third chance?just a thought.i hate to think about though but it keeps on popping up.i'll just leave it hanging.

happy birthday to kevin and aden!!!

sailing my ship

"20 years from now you will be more dissapointed by the things you didn't do than by the ones you did. So, throw off the bowlines. Sail away from safe harbor. Catch the trade winds in your sails. Explore. Dream." -Mark Twain

bridge
Originally uploaded by lola_02.

i have plans of quitting this job and work on a normal shift.maybe by december or january i'm gonna hand down my resignation letter.i wanna work in a government agency and join the corrupt people.haha.NOT.i wanna explore something new.when i went home last july,opportunity knocked so hard on my door.i was taking a bath that time when i heard a hard knock on the door.it was my mom and she asked me if i would accept the job offered to me.i was clueless.i haven't applied for any jobs at that time.then i was informed that someone from the administrative office of our local hospital is at our house that time and offered me the job.it was like...yes or no?i know that job was for good but i turned it down.i still have an unfinished business here at PS. i'm faithful and loyal.i'm gonna finish what i started.i can't see myself working here for years.i wanna get out and have a life.it's not the salary that makes me happy but it's part of the package.what's important is as long as i'm happy with what i'm doing.i can say i'm happy with my job now but it's not for good.i do have plans of my own but there are people who we need to consider.i dunno but i'm so selfless nowadays.is it good or bad sign?never mind. when i was around 4 or 5 yrs old,i wanted to be a nun.which is very possible.i'm surrounded with very religious people.i remember i cried so hard whenever they would tease me that i'm going to be a teacher.years later,i wanted to be a nun or a lawyer.in grade school...a lawyer...in high school....a lawyer....in my last years in high school and in college,i've found out that i sooo love arts. i love photography,paintings, fashion and designing,i wanted to be a chef.if only we were rich,i could have been somewhere in europe for further studies.hehe.i still wanted to be a lawyer.so... i took up bs psych in prep.after college,i was bumming around and at the same time babysitting my fave nephew lance.then i joined the search-in.my friends were like "what?r u serious?".haha... (you don't have to tell me,i know what you want to say.)i had so many things in mind but still holding on to my dreams.but the more people pushed me to become a lawyer,the lesser i wanted to become one.people expect you to be this...it's like they know you so well.it spoiled everything.then i was lost.so here i am picking up the pieces of me and starting to sail my ship.i dunno where i'm headed but hold on...i'm going there.i'm still learning how to sail my ship.i'll surely cross the bridge when i get there.one day, i'll find myself .

career quiz and horoscope

i took the career quiz online and look what i've got.i also included my horoscope.

Magazine Editor-In-Chief

Ambitious. Driven. Valedictorian. Do these words sound familiar? Calling you an over-achiever would be a huge understatement. Besides, you�ve probably known what you�ve wanted to do since you were like twelve and were the first person in your class to get a PalmPilot. Someone like you would never waste their time in a dead-end field. You need a fast-paced environment with lots of room for advancement and personal recognition. And what better way to show everyone just how much you rock than with your own byline and eventually your own magazine. You could so rule the world � of publishing, that is.

take the quiz here


Taurus April 21 - May 21

Symbol: The Bull
Sign Style: Earth
Color of Choice: Pink
Personality Plus: Patient, reliable, warm-hearted, determined, always supportive of your friends.
The Downside: Jealous, possessive, self-indulgent, resistant to change.
Relationship Advice: True to your bullish nature, you�re a loyal and devoted girlfriend, and you expect the same thing from your sweetie. That�s why you need to trust your crush completely before committing. Once you fall in love, you fall hard, and it�s always for the long term.
Most Compatible With: Cancer, Virgo, Capricorn, Pisces

get yours here

must love dogs

must love dogs
Originally uploaded by lola_02.

i watched it last night with my friend iris.it's another feel-good movie.we were supposed to watch if only but we were kinda late so we decided to choose another movie.since we both love john cusack,we ended up watching must love dogs.we were laughing our hearts out.it was super funny and we were so kilig at the same time.i soooo fell in love with the movie and i also fell off the stairs.kablaag...there i go.i fell flat on the floor.good thing it never hurt much. *click here*

the month of BER

today marks the first day of the month of BER which means christmas is coming.christmas has been my fave season of the year.it reminds me of so many things.food.owh..how i love to eat and if it's christmas,food is overflowing.sumptuous foods are served on the table.almost all of my fave food is present.lechon is my fave.gift-giving.it has been a tradition in our family.by november,we start the manito thingy and everyone's eager to know who their manito is.everybody's excited to open their gifts.it was always fun.i hope lance is my manito this year who happens to be my godson.hehe.i love gift-wrapping and it feels good seeing someone opening his gift with so much happiness.(except for ***.hehe.bad.u know na.ayaw saba.) party.i love parties and not just the usual party.people close to me knew what i mean.and there goes the annual batch party.it's great seeing your old friends and catching up on each other's lives.simbang gabi.i so sooo love the 9 mornings.i always make it a point to complete the 9mornings and it feels good.it's my favorite.i'm super excited to hear mass.last year, i've never heard mass even once for the simbang gabi.it was sad.my friend jasmin would laugh at me because weeks before the 16december,i have a complete list on what to wear.ukay-ukay.i love UK but this time it's our time to give our old clothes to other people.it felt good.this has been done annually.caroling.i love christmas carols.it's very heartwarming to see kids singing outside your house and they never care if they sang it right.when we were kids,i used to join my friends and my cousins would also come with us.we would sing our hearts out complete with the local tambourine(tanzan made) and ukelele.(yeah,i know.i'm not good when it comes to singing.i know that.i can sing but i can't carry a tune.i admit it.hehe.)we were so happy if we were given piso.some would give us 25cents,banana,candy or biscuits.and some would never care as if they never heard you sing.before we end the day,we sang at our house because my dad would give us 5pesos.and at the end of the day, we would buy bread or biscuits and plan where our next gig is.(hehe.gig?).fireworks.i love fireworks.it's like the stars are falling.hehe.(if that's the case,we would all die.)shopping.new clothes and cheap finds.my mom would always give us our bonus every christmas.though it is just a little cash but i got to buy what i want.and since there are a lot of mark down prices,you don't have to sacrifice quality over the price.christmas tree.i love putting up the christmas three.i missed it last year though.i love to accentuate our xmas tree because it brings out my creative juices.family gathering.my relatives would spend their christmas at home.we always have our party every 25th and also the annual kris kringle.birthdays.a lot of birthdays to celebrate.auntie lang on the fifth.lance on the 11th who celebrates his bday every 22nd.apple and intoy on the 28th.jan on 2january but still within the xmas n new year season.
haaay...these are just few of the things i love which i'll miss this christmas.i also missed it last year but there's always a first time.this year is my second time to spend christmas away from home.i'm looking forward to go home just for a while on new year.i know it is impossible for me to spend christmas at home due to my sched but christmas would always be in my heart and christmas is everywhere.